FAQ
Questions about a repair visit
Price, payment, hours and cancelling. Anything else: call or text us.
- How much is the service call?
- $65, which covers the visit and diagnosis. If you approve the repair, the $65 is credited toward your bill.
- What if you can't find the problem?
- There is no service call fee.
- What if you can't fix it?
- You get a full refund.
- Will I know the price before you start?
- Yes. You get an estimate before any work.
- Do you offer discounts?
- $10 off for first-time customers and 15% off for seniors, on labor only.
- Which brands do you repair?
- Samsung (washers and dryers only), LG (washers and dryers only), Admiral, Amana, Bosch, Bryant, Carrier, Day & Night, Electrolux, Frigidaire, General Electric, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Maytag, Sub-Zero, Whirlpool.
- Do you install appliances?
- Yes. We install dishwashers, washers and dryers, microwaves, ranges, ovens, cooktops, refrigerators, trash compactors and garbage disposals.
- How do I pay?
- Cash, Zelle, card or check.
- What are your hours?
- Every day, 7am to 7pm.
- How do I cancel or reschedule?
- Call or text at least 24 hours ahead to avoid the service call fee.
- How soon can you come?
- Same-day or next-day, and we also do emergency repairs.
- Is the repair guaranteed?
- Yes. Parts and labor carry a 90-day warranty.